Ichsan Saputra

I'm Data Analyst/ Data Scientist/ Software Engineer

About

                As a versatile Data Analyst, Data Scientist, and Software Engineer, I specialize in transforming complex data into actionable insights to drive strategic decisions. With extensive experience in data research and analysis, I am adept at preparing daily, weekly, and monthly reports for management evaluation, ensuring that data informs key business decisions. My expertise extends to maintaining both hardware and software systems, ensuring smooth operations and minimal disruptions. This portfolio highlights my journey through practical projects and academic achievements at WebHozz, Growia, RevoU, and Coding Studio, showcasing my ability to design, analyze, and develop robust full-stack applications, data-driven dashboards, and automation tools. I thrive on leveraging data to help organizations understand customer needs, optimize processes, and uncover new business opportunities. My goal is to continuously grow in this field, offering innovative solutions to the challenges businesses face today.

Data Analyst / Data Scientist / Software Engineer

Enjoy helping companies understand and identify customer needs.

  • Birthday: 06 Feb 1992
  • Blog: www.ichsanx.blogspot.com
  • Phone: +62-821-1234-2401
  • City: Jakarta, INA
  • Age: 33
  • Degree: Bachelor Degree of Informatics Engineering
  • Email: ichsan.saputra007@gmail.com
  • Current Activities: Continuing education and job-seeking in Data Science and Software Engineering

I firmly believe that a data analyst's role is pivotal in shaping effective decision-making processes, enhancing operational efficiency, and uncovering new business growth opportunities.

Skill

Programming Languages & Tools

HTML 75%
CSS 70%
JavaScript 65%
Microsoft Office Word 100%
Microsoft Office Power Point 90%
Python 75%
Tableau 75%
CorelDraw 74%
C++ 45%
Proxmox 50%
Json 45%
PHP 72%
MySQL 75%
WordPress/CMS 70%
PhotoShop 80%
Microsoft Office Excel 100%
Microsoft Visio 95%
Oracle DB Management 55%
SAP 75%
Wonders Filmora 95%
Git 55%
TrueNass 50%

Experience

Work Experience & Internship

PT. TELKOM INDONESIA

SPECIALIST & RESEARCH DATA ANALYTICS

Jakarta, Indonesia — APR 2025 - DEC 2025

Working as a partner of TELKOM company, by providing performance data support to officers and managers.

Job Desc:

  • Responsible for collecting, managing, and reporting Sales, Revenue, Line In Service (LIS), and Churn data from the level BUD to the TELKOM regional level, particularly in the Enterprise segment, on a regular basis in accordance with established KPI targets.
  • Coordinate across sub-directorates and units in managing and synchronizing various data sources.
  • Conduct comparative analysis of Telkom products and competitors, including querying and processing data using Oracle, SQL, and Python to generate accurate and structured data.
  • Remain vigilant for ad-hoc data requests from management and actively analyze, evaluate, and implement strategic interventions based on data findings to support business decision-making.

PT. TELKOMSEL

REPORT PERFORMANCE & ANALYTICS

Jakarta, Indonesia — DEC 2022 - DEC 2024

Working as a partner of TELKOMSEL company, by providing performance data support to officers and managers.

Job Desc:

  • Collect, manage data and report the performance of front liners (Grapary, 147, E-Care) weekly or monthly according to existing KPI targets.
  • Create sales reports starting from the area level, region to the lowest level, namely the name of the TSEL Grapary region itself.
  • Create TNPS (Transactional Net Promoter Score) reports to explore customer needs issues.
  • Standby if there is a data request needed by the Manager.
  • Coordination related to management through various data resources, between sub-directorates and units.
  • Analyze and evaluate and intervene from everything that has been done.

PT. TELKOM INDONESIA (Persero)

CRM IT DATABASE

Jakarta, Indonesia — JAN 2015 - DEC 2022

Working as a partner of TELKOM Group company, by providing performance data support to managers and senior managers.

Job Desc:

  • Collect data and create executive performance reports according to the specified KPI (Sales, Churn CAPS, Revenue, Collection, Add On CRL, Assurance, TNPS).
  • Collect data and create Billing Process reports (BP-1 & BP-2) Telkom starting from regional and witel segmentation.
  • Manage applications and collect data for business processes via PostgreSQL to update DAPROS (Data Prospects) which will later be consumed by CTB (Caring Territory Base) agents.
  • Synergize and coordinate related to data management between sub-directorates and units from various data resources.
  • Standby if there is a data request needed by the Manager, OSM (Operation Senior Manager), and VP (Vice President).
  • Analyze, evaluate and intervene from everything that has been done.

SUPPORTING LEADER CONTACT CENTER

Jakarta, Indonesia — AUG 2013 - JAN 2015

Working as a partner of TELKOM Group company, by providing reporting support to managers and senior managers.

Job Desc:

  • Collect data and create daily, weekly and monthly performance reports 147/108/107.
  • Create business process flow.
  • Coordination related to solving cases in services if there are findings.
  • Admin Web Knowledge Information System for Services Frontliner (147, Sosmed, Plasa).
  • Standby if there is a request for data needed by the Manager
  • Evaluate and intervene from everything that has been done.

PT. Media Prima

SUPERVISOR YELLOW PAGES

Jakarta, Indonesia — JUN 2010 - AUG 2013

Working as a partner of TELKOM Group company, by providing information services such as company address data and telephone numbers.

Job Desc:

  • Fully responsible for the performance of TL (Team Leader) and agents.
  • Make attendance of team leaders and agents.
  • Monitor, assess and motivate agents and Team Leaders in work performance to match existing KPI.
  • Coordinate with sales and book procurement parties according to existing stakeholders.
  • Make daily, weekly and monthly book distribution reports.
  • Evaluation and discussion with the team.

KANWIL DEPARTEMEN HUKUM DAN HAM DKI JAKARTA (DEPKUMHAM)

ADMINISTRATION

Jakarta, Indonesia — APR 2009

Internship Field Work Practice as Administrative Correspondence at DEPKUMHAM.

Job Desc:

  • Scheduling Letters.
  • Indexing Incoming Letters.
  • Forwarding Letters.
  • Distributing Letters.
  • Numbering Outgoing Letters.
  • Recapitulating Employee Absences.
  • Typing on a Computer.
  • Typing with a Manual Machine.
  • Receiving Guests from Other Agencies.
  • Receiving Telephones.

GIANT HYPERMART

SALES PROMOTION

Bekasi, Indonesia —FEB 2009

Internship Field Work Practice as Sales at GIANT HYPERMART.

Job Desc:

  • Checking the condition of expired goods or not.
  • Displaying goods to make them attractive.
  • Conducting Stock Opname.

Portfolio

Here are some of my projects related to Data Analysis, Web Development, and Visualization.

Education

  • Bachelor Degree — S1 (Information Technology, STMIK MERCUSUAR)

    After graduating from vocational high school in 2010, I pursued my passion for technology by enrolling at STMIK Mercusuar, majoring in Information Technology (Teknik Informatika). During my studies, I built a strong foundation in computer science, software development, database management, and web programming. Throughout the program, I also developed several projects that combined both technical and analytical skills, which later strengthened my professional direction toward data analytics and software engineering.

    Graduated: 02 August 2010 - 26 August 2014



  • WebHozz Training Center — Web Development Course (PHP & MySQL)

    Focused on PHP website creation, layout design, CRUD, and project implementation.

    Graduated: November 26, 2016



  • Coding Studio — Programming and Data Fundamentals

    Studied Python, SQL, Excel, and C programming for data and software solutions.

    Completed: February 11, 2025



  • Growia Academy — Data Analyst Certification Program

    Comprehensive training in analytics, visualization, and reporting using Python, SQL, Tableau, and Excel.

    Graduated: September 24, 2025



  • RevoU — Fundamental Software Engineering Course

    Learnt the fundamentals of front-end development and responsive design.

    Completed: February 28, 2025

Achievement

  • CERTIFIED DIGISTAR CONNECT GOES TO ITS X ACADS : BOOST YOUR PROJECT MANAGEMENT SKILL

  • CERTIFIED BEGINNER & INTERMEDIATE LEVEL ON DATA ANALYST COURSE

  • CERTIFICATE WEBINAR PENGANTAR ANALISIS DATA

  • CERTIFICATE FUNDAMENTAL COURSE INTRO TO SOFTWARE ENGINEERING

  • CERTIFICATE FUNDAMENTAL ALGORITMA

  • CERTIFICATE FUNDAMENTAL PYTHON

  • CERTIFICATE EXCEL INTERMEDIATE

  • CERTIFICATE FUNDAMENTAL EXCEL

  • CERTIFICATE FUNDAMENTAL DATABASE MYSQL

  • CERTIFICATE FUNDAMENTAL DIGITAL MARKETING

  • CERTIFICATE WEB PROGRAMMING TRAINING

  • CERTIFICATE OF ACHIEVEMENT AWARD HIGHER LEARNING

  • CERTIFICATE PROGRAM VISUAL BASIC & MYSQL

  • CERTIFICATE TEKNISI KOMPUTER

  • CERTIFICATE ENTREPRENEUR TANDOMAS MANDIRI

  • CERTIFICATE PRAKTERK KERJA LAPANGAN DEPKUMHAM

Etc.

INTEREST

  • Read
  • Photo
  • Music
  • Paint
  • Film
  • Gym
  • Adventure
  • Running
  • Hiking

NON-ACADEMIC

  • 1st — Gitar Performance DKI-Jakarta
  • 2nd — Vokal Performance DKI-Jakarta
  • 3rd — Pencak Silat Tournament PSHT Jabotabek

ORGANIZATION

  • DKM Perumahan – Sekbend (2020–2025)
  • Karang Taruna – Sekbend (2010–2019)